At Eliada Venture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect the following information:
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Full name
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Shipping address
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Mobile number
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Email address
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Order details and preferences
We do not collect or store payment information, as we offer cash on delivery only.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you regarding your order status
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Respond to your inquiries or support requests
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Improve our services and product offerings
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Send occasional updates or promotions
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
4. Cookies and Tracking
We may use cookies or similar tools to enhance your experience, understand user behavior, and improve website performance. You can adjust your browser settings to refuse or remove cookies if you prefer.
5. Opt-Out Instructions
You have the right to opt out of receiving promotional messages or marketing updates from us at any time. To do so:
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Email: Reply to any promotional email with the subject line Unsubscribe
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Phone: Send a message to [email protected] with STOP
Please allow up to 3 business days for your opt-out request to take effect.
6. Your Rights
You may request access to the personal information we hold about you and request corrections or deletions, subject to legal or operational limitations.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For any questions or concerns about this Privacy Policy or how your data is handled, please contact us at [email protected].